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When should I start an order for my event?We suggest that you start an order as soon as you know what you need, or at least 3 months before your event date. We are unable to ensure we have the number of items you’ll need before that timeframe and want to make sure your rental experience is as smooth as possible. If we do not have the quantity of items you require for a specific date, we will work with you to find a suitable replacement. When you know what items you want, you can either fill out the "design my own table" form, "rent a theme" form or email us the items you'd like to rent and we will start a quote for you!
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What areas do you service?Soirée Event Company is based out of Baltimore, Maryland and we service all of central MD, Washington DC, Northern Virginia, parts of Pennsylvania and parts of Delaware. For more information about specific locations, feel free to reach out!
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Can I rent from you if I’m throwing an intimate gathering?Absolutely! We want all your soirees, both small and large to be as equally as special and beautiful. Please email us at soireeventco@gmail.com with the details of your event and we can let you know which items we have available for pickup or delivery for your event date.
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Do you offer set up of your rentals?Yes, we offer set up for our rentals. For events less than 75 people, the setup fee is $250. Any event over 75 people, the set up fee is $400.
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Do you offer linen rentals?We are happy to help source linens for your event, and should you choose to source them yourself, Stradley Davidson and Nuage Designs are reputable and high-end with endless choices.
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How do I pay for my rental items?Once we have confirmed your order, we will send you a contract to sign and a link to electronically pay via our secure portal. A 50% non-refundable deposit is required to secure the items for your event and guarantee you a delivery date for your items. We are able to make adjustments up to 14 days prior to your event as inventory allows.
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Do you work with wedding planners and event coordinators?Of course! Our job is to make sure your day runs as smoothly and as beautifully as you imagined, and that everyone's timelines are coordinated!
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What if the rental item gets damaged or lost?We understand that accidents happen and sometimes items break or chip. For this reason, we offer an optional damage waiver at the time you begin your order to protect you against items that may break or become lost during setup and breakdown. Damage waiver does not cover significant loss or damage due to neglect/poor handling of the items. If you choose not to purchase a damage waiver, you may be responsible for up to 5x the rental cost to repair or replace the item.
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How does delivery work?We require a delivery minimum of $700 within 30 miles from our facility, $900 within 50 miles and $1500 over 50 miles away. Delivery and Pickup will be predetermined based on your event day and venue by Soiree Event Co. All orders will be charged a $200 delivery and pickup fee regardless of day or time. If your order does not hit the delivery minimum, there will be an additional $100 fee added to your order.
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What items are available for will call pick up?We allow any number of items to be picked up if they do not hit the delivery minimum, with the required purchase of a damage waiver. Items must be transported in a vehicle that is enclosed, and delivered back to our site within two days following the event. Items that are returned with excess food remaining on them, other than a reasonable amount will be charged a cleaning fee.
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Have other questions?Feel free to reach out on our contact form or shoot us an email at soireeventco@gmail.com !
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